Frequently Asked Questions

What is a digital planner?

A digital planner is a PDF planner that you can use on your tablet, computer or phone with compatible note-taking apps. You can also print the pages at home if you prefer writing on paper.


How will I receive my planner?

As soon as your purchase is complete, you'll receive an email with your download link. Your files are available instantly, so you can begin using your planner straight away.


Can I print my planner?

Yes. Every NestNova planner is designed to work beautifully as a printable planner. You may print pages for your own personal use.


Can I use the planners digitally?

Absolutely. Our planners are designed for both digital use and printing. They work well with popular PDF annotation and note-taking apps.


Which apps are compatible?

Our planners are compatible with many popular PDF annotation apps, including:

  • GoodNotes
  • Notability
  • Xodo
  • Adobe Acrobat
  • Other PDF annotation applications

Can I use my planner on more than one device?

Yes. As long as the planner is for your own personal use, you can access it across your compatible devices.


Will I receive free updates?

If improvements or minor updates are made to your purchased planner, we aim to make updated versions available where possible. Major new editions or completely redesigned products may be released separately.


Do you sell printed planners?

At present, NestNova specialises in premium digital planners.

We are actively working towards offering beautifully printed planners in the future. Join our newsletter to be among the first to hear when they become available.


Can I share my planner with others?

Your purchase includes a personal-use licence. Please do not redistribute, resell or share the files with others. Supporting independent creators helps us continue developing new products.


Do you offer refunds?

Because our products are delivered instantly as digital downloads, we generally cannot offer refunds once files have been downloaded.

However, if you experience any technical issues or receive the wrong files, please contact us and we'll do everything we can to help.


I can't find my download. What should I do?

Please check:

  • Your email inbox
  • Your spam or junk folder
  • Your Shopify order confirmation email

If you're still unable to locate your download, contact us and we'll be happy to assist.


Do I need any special software?

No special software is required.

You only need a PDF reader to view the files. For digital planning, we recommend using a compatible note-taking or PDF annotation app.


Can I use the planners for my business?

NestNova planners are licensed for personal use only. If you're interested in commercial or organisational licensing, please contact us to discuss your requirements.


How can I contact NestNova?

We're always happy to help.

If you have any questions about your purchase, downloads or our products, please visit our Contact page and we'll respond as soon as possible.