Shipping policy

Shipping Policy

Thank you for shopping with NestNova.

At NestNova, we offer both digital products and physical products. The information below explains how each type of order is fulfilled.

Digital Products

Our digital planners are delivered electronically.

Digital products are available for download immediately after your payment has been successfully processed.
You will receive an order confirmation email containing your download link.
If you do not receive your download email, please check your spam or junk folder before contacting our customer support team at imafair02@gmail.com.

Physical Products

Our physical products are shipped directly from our trusted fulfilment partners to ensure efficient delivery and competitive pricing.

Order Processing

Orders are processed within 1–3 business days after payment has been received.
Orders are processed Monday to Friday, excluding public holidays.
Once your order has been shipped, you will receive a shipping confirmation email with tracking details where available.

Estimated Delivery Times

United Kingdom: 5–12 business days
Europe: 7–15 business days
International: 10–20 business days

Please note that these delivery times are estimates and may vary due to customs clearance, weather conditions, courier delays, or other circumstances beyond our control.

Shipping Costs

Shipping charges are displayed during checkout before payment is completed.

From time to time, we may offer free shipping promotions.

Tracking

Where tracking is available, you will receive a tracking number by email once your order has been dispatched.

Shipping Delays

While we work with reliable fulfilment partners, occasional delays may occur. We appreciate your patience and will do our best to assist if your shipment takes longer than expected.